Credibility

Who am I and how do I have the credibility to coach senior executives in industries I know nothing about? I put that question on a Powerpoint slide in front of a large group at Microsoft. I figured this question was on their minds. I like to get in front of difficult questions. In my coaching, I call them Dreadfuls ...

The Peppermint Mocha

“What’s the peppermint mocha?” I recently asked a beloved client. He was describing workplace conflict and hostility. He looked at me blankly. So I told him a story. “I was at my kid’s Frisbee game,” I explained. “It was cold. Raining. Early.” The coach came over and asked me how I feel about peppermint mochas. I told the coach I ...