“I’m getting feedback that I’m not personable,” a beloved client told me. “I’m really focused on doing the work — and social chitchat seems like a waste of everyone’s time.”
I looked at my client: a nice, kind man, a linear thinker, highly technical, high achieving. About five years into his career at a big tech company.
“I’ve gotten advice that I should memorize one thing about each person at work, so that I can ask them about it and pretend to be interested,” he said, dubiously…
(Read the rest of the story at The Seattle Times.)